F.O.Q

1. How can we buy from MARS?

Simply let us know the reference number of products in which you are interested or send us you picture. You can contact us via E-mail, fax, or letter

2. Where can I find information on shipping cost?

Please let us know and our department will help you to get the best way.

3. Give us some packaging details?

Usually each and every Product is packed in polyethylene bags, and then these products are packed in card board boxes to send you directly. Special instructions may also be followed on request please.

4. Samples Service?

We offer sample services also to our new Customers for quality evalution. For this they need to pay both for samples and courier charges. However, when customer will place the first order we will deduct the sample charges from the total invoice value.


5. What is method of Payment?

We are following the ways at the moment to collect payments depending amount.
Bank transfer i.e. wire and swift transfer, Paypal, Cheque but preferred with Bank to Bank

6. What is minimum quantity order?

We have no minimum order quantity. You can order on your convenience.

7. Do you do credit?

We don’t do credit to all new and old customers due to some severe past experiences. However, if the order is bulk we are happy to deal via bank irrevocable LC for the security of both parties.


8. We got less price from another company, would you please beat their price?

We can not vouch for the quality of items or services you will receive from another company and therefore we don’t attempt to match or beat their prices. Our pricing is based on many factors, and we strive to price items fairly and competitively. We take great pride in our quality product and services quality, and hope that pricing is not the only thing that is essential to our customers when they make purchase.Our main target is offer quality at competitive prices.